Heytelmi

Product

Call from your CRM with one click

The agent presses the button in the CRM; their own phone rings first and, once they answer, the customer is called. The outcome is written back to the same record.

How it works

  • Agent first

    The call starts from the agent's extension; when the agent answers, the customer's number is dialled.

  • Duplicate protection

    Pressing the same button twice still places a single call.

  • Recording and notes

    Recording is optional; outcomes and notes reach the CRM record through event subscriptions.

  • Contact card on incoming calls

    If the caller's number is in the CRM, the contact card appears on the agent's screen.

From your own software

Click-to-call is a single REST request; your CRM, ERP or internal panel can send the same request.

Stop missing calls

Connect your line, write your assistant and answer your first call today.