Heytelmi

Cloud PBX and AI voice assistant

Your phone system and AI assistant in one place

Keep your number and your current PBX. The AI answers incoming calls, hands them to your team when needed and writes the outcome to your CRM.

Ahmet YılmazAI on call
  1. Heytelmi assistantDoes tomorrow at 2 pm work for your scheduled service?
  2. Ahmet YılmazIt does. Could you also check the brake pads?
  3. Heytelmi assistantYour appointment is booked and the brake check is on the work order.

CRM record

Appointment
Tomorrow 2 pm
Request
Scheduled service, brake check

Live demo

Leave your number and we'll call you

Pick an industry and its demo assistant calls you. Ask for an appointment, try different times or ask to be transferred.

Scenario

Turkish mobile, e.g. 0532 123 45 67

The demo call is made once; a summary goes to our sales team.

How we process your personal data: privacy notice

How it works

Live in three steps

No new hardware and no change to your carrier contract.

  1. 01 · Line

    Connect your line

    Enter the SIP credentials from your carrier in the panel, or forward your number to Heytelmi. No number porting needed.

  2. 02 · Assistant

    Describe your assistant

    Write your opening hours, booking rules and common questions in plain text; the system drafts the setup for you.

  3. 03 · Calls

    Start taking calls

    The assistant answers, books appointments into your calendar and hands calls to your team with a summary when needed.

Industry scenarios

Conversation patterns for your business

Sample conversations; the assistant's instructions and tools are prepared for each industry.

  1. AssistantYour car's scheduled service is due. Shall I book you in for Thursday?
  2. CallerThursday afternoon works. There's also a noise from the front.
  3. AssistantBooked for Thursday at 3:30 pm and the noise is on the work order. I'm sending a confirmation.

Security and privacy

Call data under your control

You set the recording policy; personal data is processed in line with Turkish data protection law (KVKK).

  • Recording is your choice

    Turn recording on or off per assistant and per call, and request deletion from the panel.

  • Time-limited playback

    Recordings are stored in your company's own space and played only through short-lived signed links.

  • Hidden SIP passwords

    Extension passwords are long and random and never shown; the browser phone gets them from the session.

  • Spending limits

    International and premium numbers are off by default; outbound calls stop when the daily limit is reached.

Data processing agreement

Pricing

Pay as you go or pick a plan

Per-minute usage, PBX plans, enterprise and partner options. No hardware needed to get started.

See pricing

FAQ

Common questions

Do I need to change my number or carrier?
No. You connect the SIP line from your carrier in the panel; your number and carrier stay the same.
Does it work with my current PBX?
Yes. Heytelmi talks to your PBX over SIP, and the assistant can transfer calls to an extension on it.
How does my team take over a call?
In the situations you define, the assistant transfers the call to the right extension and the agent sees a summary.
Do I need IP phones?
No. The browser phone works from any computer with a headset, and your existing IP phones can connect too.
How are recordings protected?
You choose the recording policy. Recordings stay in your company's own space and play only through time-limited signed links.
Can I connect my own software?
Yes. With the REST API, click-to-call and event subscriptions you can start calls from your system and receive the results.

Stop missing calls

Connect your line, write your assistant and answer your first call today.