Cloud PBX and AI voice assistant
Your phone system and AI assistant in one place
Keep your number and your current PBX. The AI answers incoming calls, hands them to your team when needed and writes the outcome to your CRM.
- Heytelmi assistantDoes tomorrow at 2 pm work for your scheduled service?
- Ahmet YılmazIt does. Could you also check the brake pads?
- Heytelmi assistantYour appointment is booked and the brake check is on the work order.
CRM record
- Appointment
- Tomorrow 2 pm
- Request
- Scheduled service, brake check
Live demo
Leave your number and we'll call you
Pick an industry and its demo assistant calls you. Ask for an appointment, try different times or ask to be transferred.
How it works
Live in three steps
No new hardware and no change to your carrier contract.
01 · Line
Connect your line
Enter the SIP credentials from your carrier in the panel, or forward your number to Heytelmi. No number porting needed.
02 · Assistant
Describe your assistant
Write your opening hours, booking rules and common questions in plain text; the system drafts the setup for you.
03 · Calls
Start taking calls
The assistant answers, books appointments into your calendar and hands calls to your team with a summary when needed.
Modules
PBX and AI assistant on one platform
Use each module on its own or together, all in one panel and one API.
Cloud PBX
Extensions, queues and a browser phone, with no hardware.
AI voice assistant
Natural conversations on inbound and outbound calls, bookings and transfers.
Campaigns and auto dialer
Voice notifications, surveys and reminder calls to contact lists.
Click-to-call and CRM
One-click calls from your CRM, with call outcomes written back.
Browser softphone
A WebRTC phone with nothing to install; talk through your headset.
Call analytics and reports
Transcripts, summaries, sentiment and intent; calls that need follow-up.
Industry scenarios
Conversation patterns for your business
Sample conversations; the assistant's instructions and tools are prepared for each industry.
- AssistantYour car's scheduled service is due. Shall I book you in for Thursday?
- CallerThursday afternoon works. There's also a noise from the front.
- AssistantBooked for Thursday at 3:30 pm and the noise is on the work order. I'm sending a confirmation.
- AssistantHello, are you calling about an appointment?
- CallerYes, a check-up. Is anything free on Saturday morning?
- AssistantSaturday at 10:45 or 11:30. I'll reserve 10:45 for you.
- AssistantAre you calling about our three-bedroom listing in Caddebostan?
- CallerYes. What are the fees, and is there covered parking?
- AssistantThere is covered parking. I'm connecting you to our agent for the fees and a viewing.
- AssistantI can help with your order. What's your order number?
- CallerIt's 482913. When will it arrive?
- AssistantIt shipped today; I'm texting you the tracking link.
Integrations
Works with the software you use
Call outcomes go to your CRM and appointments to your calendar; event subscriptions connect everything to your own systems.
Security and privacy
Call data under your control
You set the recording policy; personal data is processed in line with Turkish data protection law (KVKK).
Recording is your choice
Turn recording on or off per assistant and per call, and request deletion from the panel.
Time-limited playback
Recordings are stored in your company's own space and played only through short-lived signed links.
Hidden SIP passwords
Extension passwords are long and random and never shown; the browser phone gets them from the session.
Spending limits
International and premium numbers are off by default; outbound calls stop when the daily limit is reached.
Pricing
Pay as you go or pick a plan
Per-minute usage, PBX plans, enterprise and partner options. No hardware needed to get started.
FAQ
Common questions
Do I need to change my number or carrier?
Does it work with my current PBX?
How does my team take over a call?
Do I need IP phones?
How are recordings protected?
Can I connect my own software?
Stop missing calls
Connect your line, write your assistant and answer your first call today.